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Of the hundreds of managers I've worked with in my career, Tom has to rank in the top 1%. He has everything you could want in a manager, a consultant, or a person.
1. Problem Recognition
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Definition : The awareness among senior management and strategy leaders that well understood competitive intelligence is valuable since it leads to regular, concrete adjustments to business strategy. The implication of the proper adjustments is that they will lead to superior business results.
 
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