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Of the hundreds of managers I've worked with in my career, Tom has to rank in the top 1%. He has everything you could want in a manager, a consultant, or a person.
8. Action Bias
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Definition : An assessment of the usability of competitive intelligence results to affect concrete decisions and to motivate specific actions. This determines the applicability of the results to the tactical tasks of people throughout the organization and to the strategy planning efforts of senior management.
 
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